Refund Policy
All purchases of Open-E products are non refundable once
a Product Key or License Key has been provided to the customer.
Open-E offers a 60-day Free evaluation Trial download to ensure
that the software meets the customer needs and functions for your solutions.
If additional time is needed to evaluate, customers may email
pre-sales@open-e.com
and request an extension for further evaluation. If your purchase was made through
a third party merchant such as a reseller or distributor, then this
merchant's refund policy applies to your order. Open-E will not issue refunds
for purchases made through a third party merchant.