Today we would like to inform you that Support Licenses for Open-E DSS V6 or Open-E DSS V6 Lite which were purchased in or before December 2010 have to be renewed before Friday, December 16th 2011. 

Please kindly forward this information to customers who are currently using one of these Open-E Support Products so they will have the opportunity of purchasing a new support license.

Open-E offers the following support products for Open-E DSS V6 and Open-E DSS V6 Lite:

Open-E's Support Products

Annual Standard Support The Annual Standard Support license* provides  technical support via phone technical support via e-mail reaction time within one working day
Annual Premium Support The Annual Premium Support license* provides  technical support via phone technical support via e-mail reaction time within 4 working hours remote support (fixing problems directly on your server) small updates (customized fixes, drivers, improvements)

* License will be activated for only one DSS V6 or DSS V6 Lite product for 365 days from date of purchase and can be renewed from selecting the Open-E Support plans after the 1 year term has ended.

You need more information?

Please contact the Open-E Sales Representative from your area anytime if you have questions about the Open-E Support Licenses or need further information about the Open-E Products.