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PREMIUM Support (Annual / 3 years)

The Premium Support (Annual / 3 years) allows you to receive assistance regarding your technical issues or questions for your DSS V7 or DSS V7 Lite product. Premium Support gives you access to the Open-E User Portal where you can report your problem and a support ticket will be created. An Open-E support engineer will contact you as soon as possible, depending on your indicated severity level. In addition, this option lets you receive small updates and remote assistance.


Support Form

Email and Phone

With a Premium Support license you can contact our Support Team and receive assistance via e-mail and phone.


Remote Support Sessions

Remote Support Sessions allow our support engineers to diagnose and solve technical issues directly on your running system.



Pricing

PREMIUM Support can be purchased following ways:

  • Regular purchase: When product has no support or when previous support expired.
  • Upgrade: When changing currently active support plan to higher.

Change Currency to: EUR
Regular price for Annual PREMIUM Support € 299.00$ 419.00
Regular price for 3 Years PREMIUM Support € 852.00$ 1193.00
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Upgrade to Annual PREMIUM Support € 150.00$ 210.00
Upgrade to 3 Years PREMIUM Support € 711.00$ 995.00
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Videos & Webinars

Open-E DSS V7 Active/Active iSCSI Failover Setup

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