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Dear Sir, Madam,

Open-E places a strong emphasis on customer support. High quality support is an important element of customer success. We always provide a year of free support with the full version of DSS V6. Recently we have added new options for obtaining support for additional years and also for higher levels of response. As part of our ongoing webinars, we are pleased to announce another in this series to explain all our support options:

Feburary 8th 2011 at 2PM Eastern US Time
“New Support Plans now available for Open-E DSS V6 and DSS V6 Lite”(English)
Todd Maxwell - Director of Technical Sales

In this one hour session we will cover:
- Basic Support Plan
- Standard Support Plan
- Premium Support Plan
- 24/7 Support Plan per incident
How to obtain a Support Plan for your Open-E DSS V6

Because the number of participants is limited, please RSVP now by emailing to
Please put “WEBINAR RSVP” in the subject line.

How it works

To listen to the webinar please use VoIP (Netviewer) – headphones or speaker are necessary!
Our conferences are always recorded.
To ensure that the webinar will pass off smoothly all participants will be muted through the moderator. Please kindly ask all questions during the session in a written form through the Netviewer chat window.
This session is free of charge.
For further information, you can find our complete webinar schedule here: webinar plan.

We hope you enjoy this webinar.

Best regards
Tom Simon
Senior Account Manager
Open-E GmbH
T: +49 (0)89 800777-0