Open-E DSS V7 Important Information for Partners Only!

Open-E DSS V7 End-Of-Live

Scheduled for November 1st, 2024

We are writing to inform you about an important announcement regarding the future of Open-E DSS V7. After over a decade of providing this XFS-based data storage solution, we have decided to discontinue Open-E DSS V7 and focus on our Open-E JovianDSS product line, which will be developed and expanded soon.

The official Open-E DSS V7 End-Of-Life Announcement will be published on November 1st, 2023. To help you prepare for this transition, we have decided to inform you in advance about our plans, and we also prepared a short summary of the process stages for you and for your customers.

• November 1st, 2023: On this date, we will officially inform all the customers about the Open-E DSS V7 planned EOL. The product will still be available for one year after that.
• Q4, 2023: In Q4 2023 there will be the last Open-E DSS V7 software update, Up75. After that, no further updates will be provided.
• October 30th, 2024: This will be the last order date (LOD) for Open-E DSS V7 licenses and support renewals. After this date, you cannot purchase or renew any licenses or support contracts for Open-E DSS V7.
• November 1st, 2024: This will be the end of life (EOL) date for Open-E DSS V7. Customers can use the existing product and support licenses until they expire, but they cannot extend them.

Beneficial Upgrade Options

From Open-E DSS V7 to Open-E JovianDSS

If any of your customers are interested in transitioning from Open-E DSS V7 to Open-E JovianDSS, contact your Open-E Sales Representative for a personalized offer that will include:

• A preferential licensing model that allows you to transfer the licenses to the new product at a discounted price.
• Additional upgrade support for hardware and system architecture. We will help in choosing the best configuration and design for the new data storage solution.
• Consulting services that guide through the migration process and ensure a smooth transition.

We believe that Open-E JovianDSS is the best solution for your customers’ data storage needs now and in the future. It is compatible with most of the hardware components, and it offers many advanced features that will enhance the performance, reliability, and scalability of the data storage.

We would like to thank you for your cooperation and understanding regarding this announcement. We will be happy to see you continue to use our products and services. If you have any questions or concerns, please do not hesitate to contact the Open-E Sales Team.

Sincerely,

The Open-E Team