Google Cloud Data Issue & Open-E Backup Solutions

Real-Life Story

Data Loss Involving Google Cloud and UniSuper

At the beginning of May 2024, the UniSuper fund experienced a massive disruption in access to their systems and data. Their cloud service provider - Google Cloud - caused an unintended misconfiguration that resulted in data unavailability due to a bug in the configuration script that set the subscription to end after 1 year of the creation, instead of creating a perpetual subscription setting for the UniSuper fund account.

Thankfully, UniSuper fund had an extra backup of their data, so the disruptive situation effect was minimized, in the meantime, as Google Cloud was restoring the company’s data. This story is a great example of how important it is to have a diversified backup strategy for your clients’ data storage. Moreover, it also shows how important it is to have an on-site data storage infrastructure, even if they also use cloud storage. That is exactly why we would like to help you equip them with our best solutions for maximizing your data storage protection both on- and -off-site!

Check Out Our Solutions for Data Loss

Read The Open-E Beyond Backup Brochure

Download our guide covering all the most important information about backup and data protection - starting from the cellular level with ongoing data integrity checking, going through configurations for safeguarding users from hardware failures, and finally creating a complex setup that lets them create multiple backups to ensure the safety of their data!