{"id":20253,"date":"2012-11-02T09:57:31","date_gmt":"2012-11-02T09:57:31","guid":{"rendered":"http:\/\/blog.open-e.com\/?p=20253"},"modified":"2025-07-07T11:19:26","modified_gmt":"2025-07-07T11:19:26","slug":"50-discount-on-open-e-247-support-plan","status":"publish","type":"post","link":"https:\/\/www.open-e.com\/blog\/50-discount-on-open-e-247-support-plan\/","title":{"rendered":"50 % discount on Open-E 24\/7 Support Plan"},"content":{"rendered":"<p>\t\t\t\tChristmas has come early this year, as Open-E offers their customers the 24\/7 Support Plan at a 50% discount. You can now feel safe 24 hours a day, 7 days a week, all year round.<\/p>\n<p>This offer applies to both annual and 3-Year 24\/7 Support Plans. What\u2019s more, our customers who already use one of the support plans (Basic, Standard or Premium), can take advantage of an upgrade offer at the same 50% discount.<\/p>\n<div style=\"float: right; width: 250px; margin-left: 15px;\"><a href=\"https:\/\/www.open-e.com\/blog\/wp-content\/uploads\/2012\/11\/50-of-24-7-Support.jpg\"><img loading=\"lazy\" decoding=\"async\" title=\"24-7Support\" src=\"https:\/\/www.open-e.com\/blog\/wp-content\/uploads\/2012\/11\/50-of-24-7-Support.jpg\" alt=\"50% off 24-7 Support\" width=\"250\" height=\"184\" \/><\/a><\/div>\n<p><strong>Hurry up as this promotion only lasts until December 31, 2012.<\/strong><\/p>\n<div>\n<h3><strong>What do you get with 24\/7 Support?<\/strong><\/h3>\n<\/div>\n<p>With <a href=\"https:\/\/www.open-e.com\/support-policy\/technical-support-plans\/24-7-support\/\" target=\"_blank\" rel=\"noopener\">24\/7 Support<\/a> you will receive assistance with all technical issues or questions related to your Open-E product. Our Support Team can be contacted both via e-mail and phone. In urgent cases, you can call our special 24\/7 Support Hotline.<\/p>\n<p>Moreover, the 24\/7 Support offers:<\/p>\n<ul>\n<li style=\"text-align: left;\">Urgent incident support cases outside regular business hours, weekends and public holidays within a 4 hour response time.<\/li>\n<li style=\"text-align: left;\">Access to the Open-E User Portal, where you can report your issue, so the support ticket will be created.<\/li>\n<li style=\"text-align: left;\">Access to your support tickets through the Open-E Ticket Viewer, so you can always check the progress of your case.<\/li>\n<li style=\"text-align: left;\">Remote Support Sessions, so our support engineers can diagnose and solve technical issues directly on your running system.<\/li>\n<\/ul>\n<div>\n<h3><strong>How to get it?<\/strong><\/h3>\n<\/div>\n<p>Visit our <a href=\"https:\/\/www.open-e.com\/products\/support\/24-7-support\/\" target=\"_blank\" rel=\"noopener\">website<\/a> to learn more about current prices of our support plans. To purchase 24\/7 Support, contact one of our <a href=\"https:\/\/www.open-e.com\/where-to-buy\/find-reseller\/\" target=\"_blank\" rel=\"noopener\">Reseller Partners<\/a>, visit one of the <a href=\"https:\/\/www.open-e.com\/where-to-buy\/onlineshops\/\" target=\"_blank\" rel=\"noopener\">Partner Online Shops<\/a> or the <a href=\"https:\/\/www.open-e.com\/store\/\" target=\"_blank\" rel=\"noopener\">Open-E Online Store<\/a>.<\/p>\n<p>If you have any further questions about Open-E DSS V7, please contact the Open-E Sales Representative in your area.\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Christmas has come early this year, as Open-E offers their customers the 24\/7 Support Plan at a 50% discount. You can now feel safe 24 hours a day, 7 days&nbsp;&#8230;<\/p>\n","protected":false},"author":12,"featured_media":55894,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[765],"tags":[466,663],"class_list":["post-20253","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-open-e-legacy-products","tag-open-e-dss-v7","tag-technical-support"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/posts\/20253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/comments?post=20253"}],"version-history":[{"count":1,"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/posts\/20253\/revisions"}],"predecessor-version":[{"id":55315,"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/posts\/20253\/revisions\/55315"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/media\/55894"}],"wp:attachment":[{"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/media?parent=20253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/categories?post=20253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.open-e.com\/blog\/wp-json\/wp\/v2\/tags?post=20253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}