Dear Open-E Customer,

Open-E Support Licenses
Renew on December 16th, 2011

Today we would like to inform you that Support Licenses for Open-E DSS V6 or Open-E DSS V6 Lite which were purchased in or before December 2010 have to be renewed before Friday, December 16th 2011.

If you are currently using one of these Open-E Support Products, please purchase a new support license to ensure that you will receive continued support from Open-E.

Open-E offers the following support products for Open-E DSS V6 and Open-E DSS V6 Lite:

Annual Standard Support The Annual Standard Support license* provides  technical support via phone technical support via e-mail reaction time within one working day
Annual Premium Support The Annual Premium Support license* provides  technical support via phone technical support via e-mail reaction time within 4 working hours remote support (fixing problems directly on your server) small updates (customized fixes, drivers, improvements)

* License will be activated for only one DSS V6 or DSS V6 Lite product for 365 days from date of purchase and can be renewed from selecting the Open-E Support plans after the 1 year term has ended.

You need more information?

Please visit the Open-E website if you have questions about the Open-E Support Licenses or need further information about the Open-E Products.