Dear Open-E Partner,

Technical Support and Upgrades
End of Life on May 31st, 2011

As we had already informed you some weeks ago, Open-E will no longer be offering Technical Support for Open-E DSS, Open-E NAS-R3 and Open-E iSCSI-R3 after May 31st, 2011. Upgrades to Open-E DSS V6 will no longer be available after May 31st, 2011.
  • End of Life for Technical Support (DSS, NAS-R3, iSCSI-R3)
  • End of Life for Upgrades to Open-E DSS V6
For further information, please visit:

Please inform your existing customers that are currently using these products to purchase an Upgrade License Key as soon as possible. The Upgrade License Key products will no longer be available for purchase after May 31st, 2011.

Product Number

Product Description

End of Life Date


Upgrade Open-E DSS to Open-E DSS V6May 31st, 2011


Upgrade Open-E NAS-R3 to Open-E DSS V6 May 31st, 2011


Upgrade Open-E iSCSI-R3 to Open-E DSS V6May 31st, 2011

Please forward this information to all members of your sales team. If you have any questions regarding the EOL phase or other Open-E products please do not hesitate to contact me via phone or e-mail.
Best regards
Regina Naumer
Sales Manager
Open-E GmbH
T: +49 (89) 800777-0