Dear Open-E Partner,

Renewal of
Open-E Support Licenses

With this e-mail we would like to inform you that thousands of Support Licenses for Open-E DSS V6 or Open-E DSS V6 Lite have still not be renewed. For this reason a reminder newsletter will be sent to end-customers in the next few days. This will also be a good sales opportunity for you. 

Open-E offers the following support products for Open-E DSS V6 and Open-E DSS V6 Lite:

Open-E's Support Products

Annual Standard Support

The Annual Standard Support license* provides:
 
  • technical support via phone
  • technical support via e-mail
  • reaction time within one working day
Annual Premium Support

The Annual Premium Support license* provides: 
  • technical support via phone
  • technical support via e-mail
  • reaction time within 4 working hours
  • remote support (fixing problems directly on your server)
  • small updates (customized fixes, drivers, improvements)

* License will be activated for only one DSS V6 or DSS V6 Lite product for 365 days from date of purchase and can be renewed after the 1 year term has ended.


You need more information?

Please contact the Open-E Sales Representative from your area anytime if you have questions about the Open-E Support Licenses or need further information about the Open-E Products.

Best regards,
Todd Maxwell
Director of Technical Sales
Open-E, Inc.
T: +1 (678) 666 2885
info@open-e.com
https://www.open-e.com