Support Licenses Reminder


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Dear Open-E Customer,

Renewal of
Open-E Support Licenses

With this e-mail we would like to inform you that some Support Licenses for Open-E DSS V6 or Open-E DSS V6 Lite have to be renewed soon. We recommend to purchase a new support license to receive further support and latest updates from Open-E in the future. 

Contact your Reseller to request a quotation or purchase your new support licenses at the Open-E Online Store. 

Open-E offers the following support products for Open-E DSS V6 and Open-E DSS V6 Lite:

Open-E's Support Products

Annual Standard Support

The Annual Standard Support license* provides: 
  • technical support via phone
  • technical support via e-mail
  • reaction time within one working day
Annual Premium Support

The Annual Premium Support license* provides: 
  • technical support via phone
  • technical support via e-mail
  • reaction time within 4 working hours
  • remote support (fixing problems directly on your server)
  • small updates (customized fixes, drivers, improvements)

* License will be activated for only one DSS V6 or DSS V6 Lite product for 365 days from date of purchase and can be renewed after the 1 year term has ended.


You need more information?

Please visit the Open-E website if you have questions about the Open-E Support Licenses or need further information about the Open-E Products.
Best regards,
Todd Maxwell
Director of Technical Sales		 Open-E, Inc.
T: +1 (678) 666 2885
info@open-e.com
https://www.open-e.com