Partner Exclusive News - New Prices for Technical Support - EN

Dear Open-E Partner,

New Prices for Technical Support
from April 16th, 2012

We have adjusted the prices for our Technical Support products which will be effective from April 16th, 2012. For inquiries please contact the Open-E Sales Representative in your area or visit our website.

Open-E's
Technical Support Products

	Annual Basic Support technical support via e-mail reaction time within one working day	New price: EUR 150,00* * suggested retail
	Annual Standard Support technical support via phone technical support via e-mail reaction time within one working day	New price: EUR 225,00* * suggested retail
	Annual Premium Support technical support via phone technical support via e-mail reaction time within 4 working hours remote support (fixing problems directly on your server) small updates (customized fixes, drivers, improvements)	New price:  EUR 299,00* * suggested retail
	Per Incident 24x7 Support technical support via phone reaction time within 4 working hours per incident support case per Serial Number 24hrs including week days, weekends and holidays	New price:  EUR 299,00* * suggested retail

All Open-E Support Licenses will be activated for only one DSS V6 or DSS V6 Lite product for 365 days from date of purchase and can be renewed after the 1 year term has ended.

If you have any questions regarding this newsletter, Open-E or our products send us an e-mail or call us.