Dear Open-E Partner,
Here is your latest
update about what's new at Open-E. With this newsletter we
would like to introduce you to our new Pre-Sales Chat and Open-E Ticket
Viewer functionality in addition to our latest case study.
Have a question that can't wait?
answers immediately with our new Pre-Sales Chat
|At Open-E we don't like to keep our
customers waiting. That is why we
have added a live chat option to our Open-E website.|
Now you can Chat
Live with one of our pre-sales engineers
- directly in the products section on our website! They will be happy
to assist you with all pre-sales questions related to Open-E's products.
Technical Support just got easier
out the new Open-E Ticket Viewer
new functionality has been implemented in your User Portal. As you
know, to report a technical support issue, you have to log into the
User Portal on Open-E's website and create a support ticket to obtain
technical assistance. Now, thanks to our new Ticket Viewer, you will be able to view the current
status of your support cases. Simply log into your User Portal and
click on the "View your support tickets" tab. Check
it out yourself!
Read how German BGR
an HA solution provided by transtec and Open-E
Federal Institute for Geosciences and Natural Resources is the central
authority providing advice to the German Federal
Government in all geo-relevant questions. |
In our most recent case study
we examine how German BGR uses a High Availability solution by transtec and Open-E to securely store geo-scientific data. Read
more in German here.
you have any questions regarding this newsletter or our products,
please contact the Open-E Sales Rep in your area anytime.
And if you have not voted yet - please support us and vote for Open-E DSS V7 as Product of the Month on SearchStorage.de. Thank you!