Brand-new Functions on Website and Case Study

Dear Open-E Partner,

Here is your latest update about what's new at Open-E. With this newsletter we would like to introduce you to our new Pre-Sales Chat and Open-E Ticket Viewer functionality in addition to our latest case study.

Have a question that can't wait?
Get answers immediately with our new Pre-Sales Chat

At Open-E we don't like to keep our customers waiting. That is why we have added a live chat option to our Open-E website.

Now you can Chat Live with one of our pre-sales engineers - directly in the products section on our website! They will be happy to assist you with all pre-sales questions related to Open-E's products.

Technical Support just got easier
Check out the new Open-E Ticket Viewer

A new functionality has been implemented in your User Portal. As you know, to report a technical support issue, you have to log into the User Portal on Open-E's website and create a support ticket to obtain technical assistance. Now, thanks to our new Ticket Viewer, you will be able to view the current status of your support cases. Simply log into your User Portal and click on the "View your support tickets" tab. Check it out yourself!

Read how German BGR
uses an HA solution provided by transtec and Open-E

The Federal Institute for Geosciences and Natural Resources is the central authority providing advice to the German Federal Government in all geo-relevant questions.

In our most recent case study we examine how German BGR uses a High Availability solution by transtec and Open-E to securely store geo-scientific data. Read more in German here.

If you have any questions regarding this newsletter or our products, please contact the Open-E Sales Rep in your area anytime.

And if you have not voted yet - please support us and vote for Open-E DSS V7 as Product of the Month on SearchStorage.de. Thank you!

Best regards,
Vera Neumeyer
Open-E Team

Open-E, Inc.
T: +1 (678) 666 2880
info@open-e.com
https://www.open-e.com