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Dear Open-E Customer,

50% OFF
on our 24/7 Support Plan!

Christmas has come early for you with this special offer: Our 24/7 Support Plan is available at a 50% discount! This unbeatable offer is valid until December 31, 2012 to ensure your peace of mind in 2013 or even until 2015. Yes, our offer applies to 3-year 24/7 Support Plan as well! 

What if you already use one of our support plans (Basic, Standard or Premium) and want to upgrade it to 24/7 Support Plan? No problem, you can do it with the same 50% discount.

What’s in it for you?

24/7 Support provides 24-hour help all year round and allows you to receive assistance regarding any technical issues or questions related to your Open-E product.

With a 24/7 Support license, you can contact our Support Team and receive assistance via e-mail and phone. In urgent cases, you can call our special 24/7 Support Hotline.

What’s more, the 24/7 Support offers you:
  • Urgent incident support cases outside regular business hours, weekends and public holidays within a 4 hour response time.
  • Access to the Open-E User Portal, where you can report your issue, so the support ticket will be created.
  • Access to your support tickets through the Open-E Ticket Viewer, so you can always check the progress of your case.
  • Remote Support Sessions, so our support engineers can diagnose and solve technical issues directly on your running system.

You want it? This is how to get it! 

Support ProductOld Price (End-User)New Price (End-User)
Annual 24/7 Support€ 1.100,00€ 550,00
3 years 24/7 Support€ 3.135,00€ 1.567,50
Upgrade to Annual 24/7 Support€ 951,00€ 475,50
Upgrade to 3 years 24/7 Support € 2.993,00€ 1.496,50

All Open-E Reseller Partners and Partner Online Shops can be found on our website. And you can of course order through the Open-E Online Store.

If you have any questions regarding this newsletter or our products, please contact us anytime. Explore the world of Open-E and stay in touch with us on TwitterFacebook and Google+.
Best regards,
Vera Neumeyer
Open-E Team
Open-E GmbH
T: +49 (89) 800777-0