Dear Open-E Customer,

New Open-E Support Products
and new prices

Need Support? 
Hurry! Current prices only valid until September 30, 2013 

Along with new products come new prices. Please be prepared for a significant price increase to all support products. If you were planning to upgrade or purchase support for your Open-E product, we strongly recommend to act now.

Available support products: Basic Support (1 or 3 years) Standard Support (1 or 3 years) Premium Support (1 or 3 years) 24/7 Support (1 or 3 years) Per Incident 24/7 Support You can also upgrade your current support to a higher level or a longer support period.

More about the new products:
Upgrades, Renewals and Reinstatements

Support Upgrades

Upgrades escalate the level of support at a 50% discount compared to Reinstatements, and are only available for active support licenses. They are recommended to be purchased with a new product license although you may purchase an upgrade during your current support term. Upgrades are available for periods of 1 or 3 years.

Renewals extend the duration of support  at a 50% discount compared to Reinstatements, and are only available for active support licenses. Renewals are available for periods of 1 or 3 years.

Reinstatements start a new support after existing support for a product expired. Reinstatements are available for periods of 1 or 3 years.