Dear Open-E Partner,

Time is running out
Current support products retiring 09/30

New support products are coming soon. Did you remind your customers? 

New products,
new prices

Please expect a price increase for the new support products.

If you have customers who:
  • have expired support 
  • soon will have expired support
  • want to upgrade
  • were thinking of purchasing support 
this is a great opportunity to inform them about the changes.


Support

More about the new products:
Upgrades, Renewals and Reinstatements

Support Upgrades

  • Escalate the level of support at a 50% discount compared to Reinstatements
  • Only available for active support licenses
  • Recommended to be purchased with new product license 
  • Available for periods of 1 or 3 years
Support Upgrade

Support Renewals

  • Extend the duration of support  at a 50% discount compared to Reinstatements
  • Only available for active support licenses 
  • Available for periods of 1 or 3 years

Support Renewal

Support Reinstatements

  • Start new support after existing support for a product expired
  • Available for periods of 1 or 3 years
Support Reinstatement

If you have any questions about the new support products or need the new price list, please contact your Open-E Sales Representative anytime.

Best regards,
Vera Neumeyer
Open-E Team
Open-E
 US: +1 (678) 666 2880
DE: +49 (89) 800777 0
info@open-e.com
https://www.open-e.com