Reminder New Open-E Support Products


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Dear Open-E Customer,

Time is running out
Current support products retiring 09/30

We would like to remind you that new support products will be introduced on October 1, 2013. But before they do, you can still purchase our current support products until September 30, 2013.

Open-E Technical Support  
We've got you covered

Imagine, it's 3 a.m. and you have a crazy issue with your server. Instead of worrying and not sleeping at night, let us take care of it.

Available support products:
  • Basic Support (1 or 3 years)
  • Standard Support (1 or 3 years)
  • Premium Support (1 or 3 years)
  • 24/7 Support (1 or 3 years)
  • Per Incident 24/7 Support
You can also upgrade your current support to a higher level or a longer support period.

Support

Buy with partner

Buy with Open-E


More about the new products:
Upgrades, Renewals and Reinstatements

Support Upgrades

  • Escalate the level of support at a 50% discount compared to Reinstatements
  • Only available for active support licenses
  • Recommended to be purchased with new product license 
  • Available for periods of 1 or 3 years
 Support Upgrade

Support Renewals

  • Extend the duration of support  at a 50% discount compared to Reinstatements
  • Only available for active support licenses 
  • Available for periods of 1 or 3 years
 Support Renewal

Support Reinstatements

  • Start new support after existing support for a product expired
  • Available for periods of 1 or 3 years
 Support Reinstatement

If you have any questions about the new support products, please contact us or your Open-E Reseller Partner anytime.
Best regards,
Vera Neumeyer
Open-E Team		 Open-E
 US: +1 (678) 666 2880
DE: +49 (89) 800777 0
info@open-e.com
https://www.open-e.com