Dear Open-E Partner,

Introducing the all-new
Open-E technical support products

Our new support products are here! In today's newsletter you will find more information on the products and policies available from October 1, 2013.

Reliable support
your customers can count on

Discover which support product best suits
your customers' needs:

New Support Products

To see all the support options for Open-E DSS V6, DSS V6 Lite, DSS V7, or DSS V7 Lite product, go to the one-page summary

Available purchase options:
Upgrades, Renewals and Reinstatements

Support Upgrades

  • Save 50% (compared to Reinstatement price) and escalate your support to a higher level 
  • Only available for active support licenses
  • Recommended to be purchased with new product license 
  • Can be purchased during current support term
  • Available for periods of 1 or 3 years
Support Upgrade

Support Renewals

  • Save 50% (compared to Reinstatement price) and extend the duration of your support license
  • Only available for active support licenses 
  • Available for periods of 1 or 3 years
Support Renewal

Support Reinstatements

  • Start new support after existing support for a product expired
  • Available for periods of 1 or 3 years
Support Reinstatement

For questions regarding the new support products or the current price list, please contact your Open-E Sales Representative anytime.

Best regards,
Vera Neumeyer
Open-E Team
 US: +1 (678) 666 2880
DE: +49 (89) 800777 0