Policies

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, communicate, disclose and make use of personal information. Please read this policy and our Terms and Conditions carefully; by accessing the website you confirm to have understood and agreed to them.

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Product End-of-Life Policy

Products reach the end of their Product Life Cycle for a number of reasons. These reasons may be due to market demands, technology innovation and development driving changes in the product or the products simply mature over time and are replaced by new advanced functions and richer technology.

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Technical Support Policy

Our products are designed to help you get the most out of your data storage software and to provide you with peace of mind. We know how important good support is, especially you need help ASAP. That’s why our team of technical engineers is here for you - ready to provide solutions.

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Refund Policy

All purchases of Open-E products are non refundable once a Product Key or License Key has been provided to the customer.
Open-E offers a 60-day Free evaluation Trial download to ensure that the software meets the customer needs and functions for your solutions.

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Explore our product Open arrow icon

Take part in our live demos with Open-E Engineers

  • Several online meetings - each discussing a different Open-E JovianDSS functionality.
  • Chance to ask questions while and after the presentation.
  • Opportunity to understand how Open-E JovianDSS works without any installation or setup.