Satisfied customers are our first priority - read about their positive experiences with our products.
The reason for sticking with Open-E software as a basis for our platforms was the fact that it requires little maintenance, and that it runs on pretty much every hardware we have tested.
With this solution our performance and feature set will outperform off the shelf products of most vendors. We cannot compete against 10GBe NICs, but we don’t need to. For a fraction of the cost, we deliver high 9s of availability, a breakthrough performance, a robust feature set and no single points of failure at nearly 25% of the price for a similar product. What more can we ask for?
Virtualization turned out to be a perfect solution for our needs. Thanks to Open-E DSS V6, a network switch and a common server, we were able to solve our storage problem. Now, we have access to storage via iSCSI and NFS. All this for a fraction of the cost – doesn’t get better than this!
Our website is a big classified ads portal, with a few million visitors a month. Because of the millions of pictures and big database, the storage was always a problem. Even though we tried expensive storages and tweaked our own software it was never fast enough. Installing our VPS platforms on Open-E software with SSD’s was possibly the biggest change we have ever made and a huge step towards fast and stable platforms. Even with the huge number of visitors on the site, it is still possible to perform multiple file operations. Finally, because of the Open-E software with SSD, the CPU load of the 3 VPS-platforms dropped from 50% to 10%! For us it all makes sense now a superfast storage is the key.
We are very satisfied with this solution because of the great performance and stability, as well as the limited costs. Another surprising fact was that this setup is also very resilient when changes are necessary. We can install new software versions and add disks to the storage cluster without downtime for the end-user.
Apart from its flexibility, it was the stability of the Open-E systems that convinced me. We benefit from the hardware redundancy in lieu of not having any technical contact onsite in remote locations. The system keeps running even if hardware components fail, and can easily be rebooted even after power outages. By using commodity servers, we do not face any problems regarding hardware supplies and do not need to use any specific SAN disk drives.
The active-active iSCSI replication in Open-E DSS V7 provides load-balancing of storage, redundancy against hardware failure, and the ability to install hardware and OS updates without VM downtime which were the strongest arguments for our decision. Additionally, our Exchange performance issues have completely disappeared. Migrating from ESX to Hyper-V means that both failover clustering and live migration are supported without a large investment in licenses, providing load balancing, redundancy against hardware failure, and the ability to install hardware and OS updates without VM downtime. With MPIO on Open-E DSS V7 and NIC bonding with MPIO on Hyper-V, even the failure of a NIC causes no downtime. An actual hardware failure demonstrated that the project goal of resilience had been achieved.
Storage centralization is a sensitive topic for every company. In our case, compatibility with our existing SAP database was a must – apart from easy scalability, high availability and best performance. With the new storage solution based on Open-E DSS V7 we were able to meet all requirements, benefit from additional security with 24/7 support and didn’t have to wear out our budget. All in all, we are completely happy with our new solution.
Open-E DSS V6 has been a tremendous benefit to our company with regards to speed, ease of use and disaster recovery. The speed that we have out of our systems are meeting or beating the offerings from the major vendors at almost half of their premium price tags. The product support is fantastic and we have not had any situations that cannot be resolved by their team. We are making the move into virtual environments and the DSS product has handled it with flying colors with speeds being well above our expectations. Thank you so much for a product that gives us the flexibility we want and the enterprise grade reliability and speed that we need.
The support that the team at Open-E provides is far superior to that of just about any other company in the IT industry. Regardless if they are supporting their product or another vendor’s issue, these guys know what they are doing and are always great to work with. There are a lot of major IT players in the industry that could learn a thing or two from the Open-E approach to quality customer service.