Support for this product is mostly provided by Open-E’s selected Partners. Each partner has Open-E Certified Engineers who were specially trained by Open-E to provide the best support for you.
Upgrading directly from Open-E DSS V6 or V7 is not possible as JovianDSS uses a different file system (ZFS). To perform a successful transfer, you will need to restore a backup to your new JovianDSS-based system.
Open-E JovianDSS supports SMB/CIFS, iSCSI and NFS protocols.
With Open-E JovianDSS you can set up High Availability Clusters with Ethernet, SAS or Fibre Channel connections. The Standard HA Cluster Feature Pack enables High Availability for two server nodes connected to a single storage or one (or more) JBOD(s). The Advanced Metro HA Cluster Feature Pack enables you to create High Availability for two server nodes with storage at each location (Dual Storage) mirrored over Ethernet (up to 50 miles / 80km). It also supports configurations of the Open-E JovianDSS Standard HA Cluster Feature Pack.
You are free to choose whichever hardware best suits your needs. With Open-E JovianDSS you are hardware independent and can use commodity hardware. However, Open-E JovianDSS Certified Servers are a safe solution offered by our partners – tested, benchmarked and certified by Open-E.
Thanks to the ZFS technology, the software offers a lot of features which are required by users who manage enterprise-sized storage environments and look for a high-quality solution at a reasonable price-performance ratio.
No, Open-E JovianDSS is only available with a support license. This way, our partners can ensure the security of your storage system and be of assistance with every hardware- or software-related issue.
Open-E JovianDSS is not compatible with Open-E DSS V6 or V7, as it uses a different file system. Please be aware that for this reason an update is not possible, and make sure to choose your product according to the functionalities you require.