Support for this product is mostly provided by Open-E’s selected Partners. Each partner has Open-E Certified Engineers who were specially trained by Open-E to provide the best support for you.
Upgrading directly from Open-E DSS V6 or V7 is not possible as JovianDSS uses a different file system (ZFS). To perform a successful transfer, you will need to restore a backup to your new JovianDSS-based system.
You are free to choose whichever hardware best suits your needs. With Open-E JovianDSS you are hardware independent and can use commodity hardware. However, Open-E JovianDSS Certified Servers are a safe solution offered by our partners – tested, benchmarked and certified by Open-E.
Thanks to the ZFS technology, the software offers a lot of features which are required by users who manage enterprise-sized storage environments and look for a high-quality solution at a reasonable price-performance ratio.
No, Open-E JovianDSS is only available with a support license. This way, our partners can ensure the security of your storage system and be of assistance with every hardware- or software-related issue.
Open-E JovianDSS is not compatible with Open-E DSS V6 or V7, as it uses a different file system. Please be aware that for this reason an update is not possible, and make sure to choose your product according to the functionalities you require.