Support for this product is mostly provided by Open-E’s selected Partners. Each partner has Open-E Certified Engineers who were specially trained by Open-E to provide the best support for you.
Upgrading directly from Open-E DSS V6 or V7 is not possible as JovianDSS uses a different file system (ZFS). To perform a successful transfer, you will need to restore a backup to your new JovianDSS-based system.
Open-E JovianDSS supports SMB/CIFS, iSCSI and NFS protocols.
With Open-E JovianDSS you can set up High Availability Clusters with Ethernet, SAS or Fibre Channel connections. The Standard HA Cluster Feature Pack enables High Availability for two server nodes connected to a single storage or one (or more) JBOD(s). The Advanced Metro HA Cluster Feature Pack enables you to create High Availability for two server nodes over Ethernet (up to 50 miles / 80km) LAN, using a storage at each location (Dual Storage). It also supports configurations of the Open-E JovianDSS Standard HA Cluster Feature Pack.
You are free to choose whichever hardware best suits your needs. With Open-E JovianDSS you are hardware independent and can use commodity hardware. However, Open-E JovianDSS Certified Servers are a safe solution offered by our partners – tested, benchmarked and certified by Open-E.
Thanks to the ZFS technology, the software offers a lot of features which are required by users who manage enterprise-sized storage environments and look for a high-quality solution at a reasonable price-performance ratio.
No, Open-E JovianDSS is only available with a support license. This way, our partners can ensure the security of your storage system and be of assistance with every hardware- or software-related issue.
Open-E JovianDSS is not compatible with Open-E DSS V6 or V7, as it uses a different file system. Please be aware that for this reason an update is not possible, and make sure to choose your product according to the functionalities you require.