Note
- All Open-E products must be registered
before applying for technical support - Only fully paid Open-E products, within the described
time period, are entitled for technical support. - EOL (End of Life) products are not entitled for technical
support.
Obtaining a support Ticket is a must
Email and Phone support is only available when you have submitted your entry using your User Portal.
See more general information about support.
Product registration is essential
All Open-E products must be registered before applying for technical support (free or paid).
You can register your product by clicking the link below.
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This calculator helps you to find the exact license required for your storage setup with Open-E JovianDSS, based on your individual specification.
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