Note
- All Open-E products must be registered
before applying for technical support - Only fully paid Open-E products, within the described
time period, are entitled for technical support. - EOL (End of Life) products are not entitled for technical
support.
Obtaining a support Ticket is a must
Email and Phone support is only available when you have submitted your entry using your User Portal.
See more general information about support.
Product registration is essential
All Open-E products must be registered before applying for technical support (free or paid).
You can register your product by clicking the link below.
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3-in-1 Complete Data Storage Solution
Accelerate Your Data Storage with ZFS-based Storage System
Find the Exact License for Your Storage Setup
This calculator helps you to find the exact license required for your storage setup with Open-E JovianDSS, based on your individual specification.
Enter the configuration of your choice into the calculator and generate a PDF report.
Open-E Library
Check out our latest information
Blog
Caching vs Auto-tiering: Two Ways to Accelerate Data Storage
Speed and cost-effectiveness rarely go hand in hand, and not just in the data storage industry. This tension is especially apparent in sectors where data must be processed instantly, yet …
Case Study
Fortune 500 Insurance Company Achieves Over $5M in Savings with the Open-E JovianDSS-Powered Helix MARS Migration Platform
Examine how Open-E & Helix support a major insurance company in safe data migration for reduced data storage costs.
Webinar Video
Proactive Data Storage Health: Discover Open-E's Comprehensive Check-Up Services
Join Open-E's Business Development Manager, Sebastian Reich, as he reveals how proactive assessments can pinpoint issues, significantly improve performance, and robustly protect your invaluable data. Get actionable insights that will lead to a stronger, more efficient data storage infrastructure. Don't miss out on these essential strategies for superior data management!
Data Sheet
Open-E JovianDSS Accelerates Your Hyper-Converged Infrastructure
Explore how Open-E JovianDSS data storage accelerates hyper-converged infrastructure by energy savings, improved capacity, and simplified management.