Note
- All Open-E products must be registered
before applying for technical support - Only fully paid Open-E products, within the described
time period, are entitled for technical support. - EOL (End of Life) products are not entitled for technical
support.
Obtaining a support Ticket is a must
Email and Phone support is only available when you have submitted your entry using your User Portal.
See more general information about support.
Product registration is essential
All Open-E products must be registered before applying for technical support (free or paid).
You can register your product by clicking the link below.
Want to Learn More?
3-in-1 Complete Data Storage Solution
Accelerate Your Data Storage with ZFS-based Storage System
Find the Exact License for Your Storage Setup
This calculator helps you to find the exact license required for your storage setup with Open-E JovianDSS, based on your individual specification.
Enter the configuration of your choice into the calculator and generate a PDF report.
Open-E Library
Check out our latest information
Newsletter
Reusing Hardware & Smart Data Storage Growth with Open-E
Learn how to breathe new life into legacy data storage hardware, expand incrementally, and leverage high-value connectivity to maximize your ROI.
Blog
How to Overcome Hardware Price Spikes? Start Small, Scale Big!
Executive Summary The hardware market shifts and RAM price spikes generated unprecedented challenges for IT professionals and businesses alike. The geopolitical storm that led to a complete change in market …
Data Sheet
Your Immutable Backup Isn't as Immutable as You Think
See what makes an immutable backup truly immutable and why yours might not be!
Blog
Why SAN Data Storage is a Great Choice for Virtualization
Let’s be honest, true IT experts don’t build systems to meet minimum requirements – we build them to withstand the worst-case scenario while delivering peak performance. When it comes to …