Technical Support Ticket

Submit your ticket and let our team of data storage professionals support you in solving any issue.

Note

 

  1. All Open-E products must be registered
    before applying for technical support
  2. Only fully paid Open-E products, within the described
    time period, are entitled for technical support.
  3. EOL (End of Life) products are not entitled for technical
    support.

Obtaining a support Ticket is a must


Email and Phone support is only available when you have submitted your entry using your User Portal.
See more general information about support.

Product registration is essential


All Open-E products must be registered before applying for technical support (free or paid).
You can register your product by clicking the link below.

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Find the Exact License for Your Storage Setup


This calculator helps you to find the exact license required for your storage setup with Open-E JovianDSS, based on your individual specification.

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