Pricing

Costs for Open-E JovianDSS are plain and simple: license only what you really use. The licensing system is based on the capacity of each storage environment, and designed to be as fair as possible for users. You license only the usable capacity for mirrored arrays. In case of arrays with single, dual or triple parity, the license counts all disk capacity in the array but without cache and spare disks.

Base OS

Open-E JovianDSS single Node USD 500.00

Feature Packs

Open-E JovianDSS Standard HA Cluster Feature Pack USD 910.00
Open-E JovianDSS Advanced Metro HA Cluster Feature Pack USD 2 730.00

Storage Extensions

4TB USD 500.00
8TB USD 800.00
16TB USD 1 280.00
32TB USD 2 050.00
64TB USD 3 280.00
128TB USD 5 240.00
256TB USD 8 390.00
512TB USD 13 320.00
1PB USD 21 310.00
2PB USD 34 090.00
4PB USD 54 540.00

Technical support plans

Standard Support
Form of Support
Email
Phone
Response time 8 business hours
Pricing 1 year 3 years
Up to 16TB USD 220.00 USD 660.00
From 20TB to 128TB USD 440.00 USD 1 320.00
From 132TB to 512TB USD 840.00 USD 2 520.00
512TB and over USD 1 760.00 USD 5 290.00
Premium Support
Form of Support
Email
Phone
Custom updates
Custom-made updates for specific issues
Remote sessions
Open-E Engineers access your server remotely to fix issues
Response time 4 business hours
Pricing 1 year 3 years
Up to 16TB USD 560.00 USD 1 320.00
From 20TB to 128TB USD 1 100.00 USD 2 650.00
From 132TB to 512TB USD 2 100.00 USD 5 040.00
512TB and over USD 4 410.00 USD 10 580.00
24/7 Support
Form of Support
Email
Phone
Dedicated 24/7 phone
Remote sessions
Open-E Engineers access your server remotely to fix issues
Custom updates
Custom-made updates for specific issues
Response time Users receive technical assistance within max. 4h after reporting an incident
Pricing 1 year 3 years
Up to 16TB USD 1 100.00 USD 2 100.00
From 20TB to 128TB USD 2 210.00 USD 4 190.00
From 132TB to 512TB USD 4 200.00 USD 7 980.00
512TB and over USD 8 820.00 USD 16 760.00

To find out more see technical support comparison.

Where to buy

To buy our products visit the Open-E Online Shop to configure and order your system or find Open-E's Partner. The software, related licenses and support products are available through our trusted partners.

Per incident support

Per incident Support
Form of Support
Dedicated 24/7 phone
Custom updates
Custom-made updates for specific issues
Response time 4 hours after contacting support line
Pricing USD 838.00 per incident *

* Per incident technical support is charged in US Dollars regardless of your geographical location.

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Storage license calculator

This calculator helps you to find the exact license required for your storage setup with Open-E JovianDSS, based on your individual specifications.

Calculate your storage
JovianDSS system requirements

Find out more about minimum system requirements need to run JovianDSS.

Check system requirements