The overall price of Open-E JovianDSS license depends on architecture of your storage solution.
Single node
Simple architecture with one server.
Shared storage HA Cluster
Single storage shared between the nodes. Common storage (internal, JBODs, JBOFs etc.), both nodes are directly connected to all storage devices in the cluster at the same time.
Non-shared storage HA Cluster
Each node has its own storage. Each node has direct access only to its own storage devices. Nodes communicate with each other to access their counterparts storage.
Costs for Open-E JovianDSS are plain and simple: license only what you really use. The licensing system is based on the capacity of each storage environment, and designed to be as fair as possible for users. You license only the usable capacity for mirrored arrays. In case of arrays with single, dual or triple parity, the license counts all disk capacity in the array but without cache and spare disks.
Open-E JovianDSS Product License 0TB | USD 670.00 |
Open-E JovianDSS Standard HA Cluster Feature Pack | USD 1 200.00 |
Open-E JovianDSS Advanced Metro HA Cluster Feature Pack | USD 3 610.00 |
Used storage space you pay for is based on the following rules:
To check how much license capacity you require, please use the JovianDSS Storage and RAID Calculator.
4TB | USD 670.00 |
8TB | USD 1 060.00 |
16TB | USD 1 690.00 |
32TB | USD 2 700.00 |
64TB | USD 4 330.00 |
128TB | USD 6 910.00 |
256TB | USD 11 080.00 |
512TB | USD 17 570.00 |
1PB | USD 28 110.00 |
2PB | USD 44 970.00 |
4PB | USD 71 940.00 |
Standard Support | ||
---|---|---|
Form of Support |
Email
Phone
Software Major Updates
|
|
Response time | 8 business hours | |
Pricing | 1 year | 3 years |
Up to 16TB | USD 340.00 | USD 800.00 |
From 20TB to 128TB | USD 670.00 | USD 1 600.00 |
From 132TB to 512TB | USD 1 290.00 | USD 3 060.00 |
516TB and more | USD 2 680.00 | USD 6 440.00 |
Premium Support | ||
---|---|---|
Form of Support |
Email
Phone
Remote sessions
Open-E Engineers access your server remotely to fix issues
Small updates
Priority access to driver updates, fixes, and add-ons delivered between major
software updates.
Software Major Updates
|
|
Response time | 4 business hours | |
Pricing | 1 year | 3 years |
Up to 16TB | USD 850.00 | USD 2 070.00 |
From 20TB to 128TB | USD 1 680.00 | USD 4 030.00 |
From 132TB to 512TB | USD 3 210.00 | USD 7 700.00 |
516TB and more | USD 6 730.00 | USD 16 120.00 |
24/7 Support | ||
---|---|---|
Form of Support |
Email
Phone
Remote sessions
Open-E Engineers access your server remotely to fix issues
Small updates
Priority access to driver updates, fixes, and add-ons delivered between major
software updates.
Software Major Updates
Dedicated 24/7 phone
|
|
Response time | Users receive technical assistance within max. 4h after reporting an incident | |
Pricing | 1 year | 3 years |
Up to 16TB | USD 1 680.00 | USD 4 030.00 |
From 20TB to 128TB | USD 3 370.00 | USD 8 090.00 |
From 132TB to 512TB | USD 6 400.00 | USD 15 350.00 |
516TB and more | USD 13 430.00 | USD 32 230.00 |
To find out more see technical support comparison.
To buy our products visit the Open-E Online Shop to configure and order your system or find Open-E's Partner. The software, related licenses and support products are available through our trusted partners.
Per Incident 24/7 Support | |
---|---|
Form of Support |
Dedicated 24/7 phone
|
Response time | 4 hours after contacting support line |
Pricing | |
Single node | USD 1 005.00 per incident * |
Cluster | USD 2 010.00 per incident * |
* Per Incident 24/7 Support is charged in US Dollars regardless of your geographical location.
This calculator helps you to find the exact license required for your storage setup with Open-E JovianDSS, based on your individual specifications.
Calculate your storageFind out more about minimum system requirements need to run JovianDSS.
Check system requirements