Refund Policy

All purchases of Open-E products are non refundable once a Product Key or License Key has been provided to the customer.
Open-E offers a 60-day Free evaluation Trial download to ensure that the software meets the customer needs and functions for your solutions. If additional time is needed to evaluate, customers may email and request an extension for further evaluation. If your purchase was made through a third party merchant such as a reseller or distributor, then this merchant's refund policy applies to your order. Open-E will not issue refunds for purchases made through a third party merchant.

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Take part in our live demos with Open-E Engineers

  • Several online meetings - each discussing a different Open-E JovianDSS functionality.
  • Chance to ask questions while and after the presentation.
  • Opportunity to understand how Open-E JovianDSS works without any installation or setup.