Pre-sales Engineer

  • Requisition Number: Support/4/2022
  • Job Category: Support
  • Location: Bytom


We are currently looking for a new member of the Support Team.



  • working directly with customers in order to ensure they understand how to configure and manage Open-E data storage software;
  • cooperating with Sales Team on identifying and meeting customers’ expectations, as well as analyzing requests of a proposal;
  • working closely with the application support specialists to qualify prospects, answer pre-sales questions;
  • providing pre-sales engineering support for existing or new customers;
  • participating in the technical part of sales offers preparation;
  • preparing and providing demonstrations to customers;
  • creating technical presentations and reports based on customer diagnosed needs, including requirements list, technical specifications, datasheets;
  • focusing on relations within existing sales channels.



  • very good English and Polish proficiency;
  • willingness to develop a technical approach and understanding IT solutions: software and hardware;
  • ability to convey technical information clearly and provide analysis to help customers with buying decisions;
  • strong written and verbal communication skills;
  • eager to learn new technologies and features in the storage software area;
  • flexible, enthusiastic, self-starter with strong organizational skills.


Nice to have:

  • experience in a similar role – IT/technical consultant;
  • experience in designing, implementing, or troubleshooting IT solutions;
  • knowledge of software development and IT technology business, including data storage (NAS/SAN/Fibre Channel/iSCSI), network solutions.


Our offer:

  • permanent employment in software development company which:
    • provides its own products,
    • uses latest IT solutions,
    • believes in agile thinking and team power;
  • internal product training and workshops;
  • unlimited access to a well-equipped lab;
  • private medical care at Medicover, Uniqa additional insurance, MedicoverSport card, Inspiro by Audioteka subscription;
  • a comfortable office with no “open-space”;
  • convenient, easy to access office location (near the A1 highway);
  • work-life balance attitude: hybrid work after the introduction and the trial period;
  • free access to the kitchen (including unlimited tea and coffee in many varieties:)) and a free parking lot;
  • access to the internal library (and an actual impact on its content) with both fictional and non-fictional literature.


Sounds interesting? Just send us your application form with an English CV by clicking the "Apply now" button below.

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Take part in our live demos with Open-E Engineers

  • Several online meetings - each discussing a different Open-E JovianDSS functionality.
  • Chance to ask questions while and after the presentation.
  • Opportunity to understand how Open-E JovianDSS works without any installation or setup.