Note
- All Open-E products must be registered
before applying for technical support - Only fully paid Open-E products, within the described
time period, are entitled for technical support. - EOL (End of Life) products are not entitled for technical
support.
Obtaining a support Ticket is a must
Email and Phone support is only available when you have submitted your entry using your User Portal.
See more general information about support.
Product registration is essential
All Open-E products must be registered before applying for technical support (free or paid).
You can register your product by clicking the link below.
Want to Learn More?
3-in-1 Complete Data Storage Solution
Accelerate Your Data Storage with ZFS-based Storage System
Find the Exact License for Your Storage Setup
This calculator helps you to find the exact license required for your storage setup with Open-E JovianDSS, based on your individual specification.
Enter the configuration of your choice into the calculator and generate a PDF report.
Open-E Library
Check out our latest information
News
Join Open-E at NAB Show 2025
Meet with us at NAB Show 2025 to explore high-performance data storage solutions for the entertainment industry.
Data Sheet
From Data to Health: HOW RELIABLE DATA STORAGE ENSURES VITAL HEALTHCARE SYSTEM
Access the key to robust data storage for modern healthcare! Keep up with the technological evolution in this sector, and learn how to empower your data storage systems to deal with any digital challenge!
Case Study
Scalable & Secure: Three-Tier Data Storage System Powered by ZFS & Linux-based Open-E JovianDSS
Discover how the DWA transformed its data management with Open-E JovianDSS, ensuring top-tier security, high data protection, and seamless scalability.
Blog
The Differences Between Commercial and Open-Source Data Storage Software
If there was a battle between commercial software and open-source software, which side would you pick? Let’s start with a brief explanation of the two, starting from open-source software. Open-source …